Case Study

Developing a healthcare learning and patient education platform

The Client

A leading global medical communication player.


The Client wanted disrupt the way traditional medical education is delivered to doctors and patients. It wanted to build the largest online collection of video content and healthcare education to benefit doctors, patients, medical staff and all other healthcare professionals.

There were 2 major objectives for developing the platform-

  • Enable patients and healthcare professionals to have access to the correct clinical information from the experts and dispel myths surrounding medical areas
  • Deliver high quality live streaming of medical webinars and organize online video CMEs to improve quality of content and learning
The client approached Innovantes to design and implement the solution for them.

The Challenge

Innovantes initiated the project by gaining a clear understanding of the requirements and the client’s expectation form the final product. Given that the product was a unique idea in the conception stage, Innovantes used Agile Methodology to provide flexibility and transparency necessary to adapt to frequent changes and work towards continuous delivery. The platform was designed using the mobile-first approach.

Using a multi tier architecture for scalability, Core PHP and MYSQL as core technologies and AWS as the host, the following features were delivered:

  • Uploading of video snippets by renowned clinicians and experts on common medical issues
  • Comments and social sharing to improve engagement
  • Live streaming of medical webinars
  • Live TV
  • Chat functionality during live webinars. Users could ask questions in the live webinars using the chat, which the presenter could reply to live.
  • Medical CMEs with digital certificates awarded to the participants
  • Online courses on important medical areas the users could purchase
  • Automatic reminders for registered events

The Impact-

  • The platform has witnessed exponential growth and has over 1000 videos.

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